GDPR - General Data Protection Regulation Policy
In order to make sure we can offer a safe, professional and trustworthy service to our clients, we need to collect certain private date.
* We will need to collect:
1. Personal Data
Names, Phone Number (home or mobile), E-mail address
This information is collected so we are are able to contact clients for various reasons Eg: changing appointment times, slot requested becomes available, therapist off sick etc
Text/Email booking confirmation
Text/Email appointment reminder sent 24hrs before the appointment time
Text/Email review request sent after treatment has been completed (max 2 per month) which can be posted on our FB page with no surname attached.
2. Medical History, Allergy Test Results
Information on medical history etc is collected in case client is contraindicated for any treatment, or treatment needs to be adapted to suit client needs.
This information is shared only with staff within the business and to no outside parties.
Clients can request deletion of any information at any time.
3. Marketing Campaigns
An e-mail marketing campaign is sent monthly - offering clients special offers running that month includes a link to our booking page.
We rarely run text SMS marketing campaigns
We do not run postal campaigns
VIP events are also sent mainly by email. These will run Bi-annually
Client are invited to Opt-in to any/all of the above on booking and can request removal or deletion of any data at any time
4. Students enrolling on courses will need to supply contact details in order to have communications between themselves and tutor and an email address in order to receive the link for any on-line theory. Home addresses will only be needed if any certificates require sending.